Medical, Dental, & Eye Care
51st Medical Group Care
Hours of Operation
Mon-Fri: 0700-1700
Closed Federal Holidays & 3rd Thursday of each month for Readiness Training
Appointments
Schedule appointments via the appointment line at COMM +82 (0)505-784-3627. Members and family members over 16 years must bring a valid, unexpired DoD identification card for all appointments. The 51st Medical Group is not able to provide the option to book appointments online.
Test Results
View your test results by accessing the MHS GENESIS Patient Portal, patientportal.mhsgenesis.health.mil
MHS GENESIS Patient Portal securely connects you with your care team to send secure messaging options with your providers, to see laboratory and test results, and to request prescription renewals.
What to do if you need advice?
You can contact your TRICARE and Patient Administration team during office hours, by calling DSN 784-2273 or Comm +82 (0)505-784-2273.
Note: After duty hours this number will direct you to the Nurse Advice Line.
Hours of Operation
Monday-Friday: 0700-1700
Saturday and Sunday: Closed
Walk-In Services Available
Refills
Call DSN 784-2186 or Commercial +82 0505-784-2186 to access the mandatory refill call-in line to process refills. Refills called in before 0700 will be ready for pick-up the same day after 1000. Refills called in after 1000 will be processed the next duty day.
New Prescriptions
Patients must pull a ticket at the pharmacy kiosk to be called to the window and have their prescription filled. New prescriptions are not filled until the patient, or a representative, checks in at the pharmacy.
For off-base Korean prescriptions, medications are filled based on availability and if the prescription is written by a hospital that is TRICARE-approved. Korean prescriptions must be translated and will be ready within 1-2 business days.
Pharm D Clinic
The Pharmacy offers acute care services for ailments such as cough, cold, and seasonal allergies. No appointment is necessary and there is no cost to these services. Patients may walk-in and pull a ticket at the kiosk during normal Pharmacy hours of operation to take advantage of these services.
Note: Inventories for Over-The-Counter (OTC) medications and COVID-19 Self Test Kits vary and may not always be available.
Clinical Services Available at the Pharmacy
- Cough, Cold, & Allergies OTC Medications
- COVID-19 Self Test Kits
- Tobacco Cessation
- Medication Therapy Management (MTM) and Medication Counseling
- Medication Bridge
Additional Information
- Pharm D services are available for patients 2+ years old, PRAP (PRP & AUoF)
- Pharm D services are NOT available for patients on Flying Status
- Quarters are not provided
Osan Air Base Clinic offers a walk-in Urgent Care Center that is open 24 hours/7 days a week. The clinic is located on the Ground Floor of the clinic and is accessible from the clinic parking lot by the first stairwell on the left.
For on-base emergencies, call DSN 784-9111 or Commercial +82 031-661-9111.
For off-base emergencies dial 119.
Dental Sick Call
(e.g. severe tooth pain, chipped teeth, etc.)
Mon-Fri: 0730-1500
Dental Sick After Hours Emergencies
After-hours dental emergency care is available for:
- Acute infections with swelling and/or fever
- Trauma
- Oral conditions such as bleeding, swelling, or breathing difficulties
- Inability to open or close jaw
- Post-operative complications
- For after-hours care of these conditions, please report to the Urgent Care Center
Dependent Dental Care
On-Base
All dependent (adult and pediatric) dental care at the Osan Dental Clinic is on a priority of care basis. The priority of care is:
- Dental Emergencies
- Class-3 Active-Duty Members
- Active-Duty Members
- Dependents
- Retirees
- Pay Patients
Off-Base Treatment
Most dependent dental care occurs at local dental clinics. No referral is needed to use TRICARE insurance for dental treatment. Contact the dental clinic for a list of TRICARE Dental providers in your area.
It is advised to enroll and keep your family in TRICARE Dental Insurance to ensure your family has access to care when they need it.
Orthodontic Care
Osan does not have orthodontic capabilities and will send patients to Camp Humphreys depending on the case severity. Active-Duty and children arriving to Osan with orthodontic appliances or braces are not guaranteed on-base treatment.
The 51 MDG Optometry Clinic provides routine eye exams for Active-Duty.
However, MHS Genesis does cover eye exams from qualified overseas optometrists with a primary care referral. If you require additional optometry services aside from those listed below, you may be referred off-base.
Bring the following to an eye exam:
- Current prescription glasses
- Contact lenses and box (or current prescription)
Contact Lenses
Initial fittings are provided for Flyers only on the Air Crew Contact Lens Program.
Note: MHS Genesis does not cover contact lenses exams; contacts are regarded as cosmetic.
If you receive a referral to a Host Nation clinic, it will likely be at one of the below locations. These facilities will have the TRICARE-covered services listed below:
- Each facility has an international center that provides an interpreter, medical support, and appointment scheduling services
- If a facility cannot provide interpreter services, please call the ISOS patient support team at +82 080-429-0880 (Option 1) and say “Interpreter Service”. They will connect a local interpreter for real-time telephonic language assistance service
- ISOS is available during weekends to meet patients’ needs
- In case of emergency, you can go to a Host-Nation Facility Emergency Room without a referral. You or your family member should contact the International SOS within 24 hours to ensure medical care is covered
TRICARE Overseas Program, Regional Call Center (ISOS): +82 080-429-0880 (toll-free)
Transportation to Referral Clinics
Many local hospitals offer free shuttle services for members with referral appointments. Click here for the shuttle schedule, pick-up locations, and contact information.
If members elect to drive their POV, travel less than 100 miles is not reimbursable. Be sure to visit the international services desk to receive validation for parking in hospital parking garages.
What to Expect at Off-Base Clinics and Hospitals
Due to the size of the local population and availability of state-of-the-art systems and processes most Korean hospitals have streamlined their processes to reduce waiting and improve patient flow. The result is highly efficient diagnosis and treatment that can also feel very different from what you may be accustomed to in the U.S. From registration to consultation and treatment, procedures are often quick and systematic. Consultations can sometimes feel rushed, especially if you’re used to a slower pace of healthcare in other countries.
Pro-Tips:
- Upon arrival, report to the international clinic for assistance
- Bring your passport, military ID, any Korean identification you might have, and any written prescriptions
- Show up to your appointment well informed about why you are there
- Writing down questions and take notes to ensure you get the information you need
- Be prepared to pay a co-pay at the hospital. If it was unnecessary or an overpay, TRICARE will reimburse you automatically
- Prescriptions will likely be billed as part of your visit
Hallym University Dongtan Sacred Heart Hospital
40 Seokwoo-dong Hwaseong Gyeonggi-do 18450. 16km from Osan AB
Website: eng.hallym.or.kr
Tel: 031-8086-2300 / 2400 / 2500
Language service: Chinese, English, Japanese
St Vincent’s Hospital
93 Jungbu Daero Paldal Gu Suwon Gyeonggi-do 16247. 23km from Osan AB
Website: www.cmcvincent.or.kr
Tel: 031-249-8016
Language service: Russian, English
Ajou University Medical Center
164 Worldcup-ro Suwon Gyeonggi-do 443-380. 23km from Osan AB
Website: global.ajoumc.or.kr
Tel: 031-219-4010 / 4311 / 4312
Language service: Chinese, English, Japanese, Russian
Dankook University Hospital
201 Manghyang-ro Cheonan Chungcheongnam-do 31116. 29km from Osan AB
Website: www.dkuh.co.kr
Tel: 041-550-7640 / 7641
Language service: English
Seoul National University Bundang Hospital
82 Gumi-ro, 173 Beon-gil Seongnam-si Gyeonggi-do 13620. 31km from Osan AB
Website: www.snubh.org
Tel: 031-787-2042
Language service: Arabic, English, Russian
CHA Bundang Medical Center, CHA University
59 Yatap-ro, Bundang-gu Seongnam-si Gyeonggi-do 13496. 38km from Osan AB
Website: bundang.chamc.co.kr
Tel: 031-780-5530
Language service: English, Russian
Getting Settled Topics
- Welcome & In-Processing
- Spouse/Dependent New Arrival Info
- Travel Reimbursement
- Status of Forces Agreement (SOFA)
- Finding a Home
- Getting a USFK License & Driving in Korea
- Picking Up, Buying, or Renting Vehicles
- Vehicle Registration
- School Registration
- Child & Youth Programs Registration
- Medical, Dental, & Eye Care
- Mental Health, Family Advocacy, & Health Promotions
- Fuel & Rations
- Overseas Voltage & Adaptors
- Bills, Banks, Exchange Rates, & Credit Cards
- Navigating Base
- Absentee Voting